From Our Hands To Your Space – Carefully
Seamless Delivery, Guaranteed
Last Updated:
18 September, 2025
At Kuch Khaas, we are committed to delivering your orders safely and promptly. This Shipping Policy outlines our practices regarding shipping and delivery of products purchased from our website.
Order Processing
- Any order above 15000 must be bank trasnfered upfront before order processing.
- Order Confirmation: Once you place an order, you will receive an order confirmation email with details of your purchase.
- Processing Time: Orders are processed within [2-3] business days (excluding weekends and holidays). During high-demand periods or sales, processing times may be slightly longer.
- Order Modifications: If you need to make any changes to your order, please contact us within 24 hours of placing the order. Once processing begins, changes may not be possible.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order status using the tracking link provided or by visiting our Order Tracking page.
Address Information
Please ensure that your shipping address is accurate and complete. Kuch Khaas is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, a shipping fee may apply to re-send the package
Undeliverable or Lost Packages
In the event that a package is deemed undeliverable or lost, please contact us at: [email protected]. We will work with the carrier to resolve the issue. If the package cannot be located, we will offer a replacement or refund based on the circumstances.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 24 hours of delivery and include photos or a video showing the damage. We’ll arrange for a replacement based on product availability.
Delays and Exceptions
While we strive to deliver orders on time, delays may occur due to factors beyond our control (e.g., weather, customs, or carrier issues). If your order is delayed, we will notify you promptly and provide an updated delivery estimate.
Contact Information
If you have any questions or concerns regarding our shipping policy, please reach out to us at:
- Visit: https://kuchkhaas.shop/contact-us
- Location: Lahore, Pakistan
- Email: [email protected]
- Call or Whatsapp: 0336 1234 989
- Social: Facebook – Instagram
Thank you for choosing Kuch Khaas! We appreciate your trust in us and are dedicated to providing you with a seamless shopping experience.